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Privacy Policy

At Riley Surface World, your right to privacy and security is a major concern. Below are the guidelines we use for protecting your personal information. Please read the following very carefully.

Riley Surface World's Privacy Policy

Riley Surface World respects your privacy. Across our business we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We only share your personal data outside the Riley Surface World family of companies with your consent, as required by law or to protect Riley Surface World, its customers, or the public, or with companies that help Riley Surface World fulfill its obligations with you, and then only with partners who share Riley Surface World's commitment to protecting your privacy and data. At any time you may contact Riley Surface World with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.

The Information Riley Surface World Collects About You

Riley Surface World only asks for specific types of personal information. We ask you to provide information that will enable us to process your purchase or provide services to you, enhance your site visit, respond to requests for information, support our customer relationship, assist you with technical support issues or to follow up with you after your visit.

Riley Surface World may collect information when you:

In each of the instances above, we may ask for your name, address, e-mail address, phone number, occupation, industry, transactional information such as your preferences, credit card information and other bank details, referrals, and other information that is needed to process your purchase, provide requested services or register you for or subscribe you to services or offers.

We may collect information relating to your use of those websites so that we can offer you a more consistent and personalized experience in your interactions with Riley Surface World and better serve your needs by customising the content, services and marketing material that we share with you.

Riley Surface World only uses your personal information for specific purposes

The information you provide will be kept confidential and is collected and processed for the following general purposes or for other legitimate purpose provided for by applicable law.

Newsletters, Mailing lists, Requests For Information

If you request, we (or another Riley Surface World entity or any agent working on behalf of Riley Surface World ) will send you information about our various products and services, or other products and services that may be of interest to you. Such information may encompass alerts to new products, special offers, updated information and other new products and services from Riley Surface World. Only Riley Surface World (or agents working on behalf of Riley Surface World) will send you these direct mailings. If you do not want to receive such mailings any longer, simply notify us by:

Contact Name
Company Name (if appropriate)
Full address details
Fax if appropriate

Postal address:
Riley Surface World
Middlemore Lane
West Aldridge
West Midlands
WS9 8BG

Faxback Number: +44 (0) 1922 45 8001

Email: website@rileysurfaceworld.co.uk

When Riley Surface World Will Share Your Personal Information

Your information may be shared with other Riley Surface World entities, agents or contractors performing services for Riley Surface World, such as Riley Surface World's Service Providers, marketing sub-contractors, financial institutes. If so, Riley Surface World will seek to ensure that the information is only used in connection with the functions these parties will be performing for Riley Surface World and that all such information is treated in a confidential manner.

Riley Surface World will disclose your personal information to the extent required or authorized by applicable law, if ordered or required to do so by a court or governmental authority as appropriate in each jurisdiction, or to ensure that we are in compliance with our legal obligations.

Riley Surface World will not disclose your personal information to any outside organization for its own marketing use without your consent

Personal information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its own use in marketing or solicitation without your consent.

Your rights

Upon your request and within 40 days we will inform you about the type of personal information we hold about you, the purposes for which we hold it and the possible recipients or types of recipients. Upon written request and within a reasonable period of time we will also correct, delete and/or block personal information from further processing if that information proves to be factually inaccurate, incomplete, or irrelevant to the purpose(s) of the processing.

Customized Experience

We use technology to help us deliver customized visitor experiences. At Riley Surface World, we primarily use Riley Surface World and third party "cookies" to help us determine which service support and marketing information is appropriate to you and to maintain your browsing experience in our online marketplace. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain some limited characteristics about you, but beyond that, our use of cookies is intended simply to provide you with a better experience when using www.rileysurfaceworld.co.uk and to serve you advertising about Riley Surface World products and services when visiting the Riley Surface World website and other websites. Riley Surface World has no desire or intent to infringe on your privacy while using the Riley Surface World site.

Third-Party Sites

Please be aware that other Web sites including sites that may be accessed through our site, e.g., via a hyperlink, may collect personally identifiable information about you. This Privacy Policy does not cover the information practices of those third-party web sites linked to www.Riley Surface World.co.uk or any other site.

Contact Riley Surface World

If you would like to contact us, or have questions regarding our Privacy Policies, please e-mail us at website@rileysurfaceworld.co.uk.